質問・回答

2025/07/20 10:49

回答募集 eSIM

I accidentally deleted my eSIM. What should I do?

1 件の回答 (新着順)
mystic
2025/07/20 14:40

Please see below.

https://network.mobile.rakuten.co.jp/support/inquiry/

English Support
0800-805-0805
Business hour : 9:00-5:00pm
(open 365 days)
*Inquiries regarding contract details and claims should be made by the contract holder themselves. For anyone else, please review the information here prior to making inquiries.
*The conversation might take place as a three-way call with you, our customer service staff, and the phone interpreter. (An interpretation is free of charge)
*Please note that we can only respond to inquiries in Japanese.