Are you a foreigner? Rakuten Mobile offers support in English.
English Support
0800-805-0805
Business hour : 9:00-5:00pm
（open 365 days）
*Inquiries regarding contract details and claims should be made by the contract holder themselves. For anyone else, please review the information here prior to making inquiries.
*The conversation might take place as a three-way call with you, our customer service staff, and the phone interpreter. (An interpretation is free of charge)
*Please note that we can only respond to inquiries in Japanese.
I am not a Rakuten Mobile employee, but just a Rakuten Mobile user, so I cannot respond to your request.
You should call 0800-805-0805 and ask for a payment slip to be sent to you.
ミュートしたユーザーの投稿です。
投稿を表示Are you a foreigner? Rakuten Mobile offers support in English.
English Support
0800-805-0805
Business hour : 9:00-5:00pm
（open 365 days）
*Inquiries regarding contract details and claims should be made by the contract holder themselves. For anyone else, please review the information here prior to making inquiries.
*The conversation might take place as a three-way call with you, our customer service staff, and the phone interpreter. (An interpretation is free of charge)
*Please note that we can only respond to inquiries in Japanese.