What campaign did you submit when you apply Rakuten mobile contract?
You are required to call over 10sec by using Rakuten Link app in allmost campaigns for receiving campaign points until last day of next month.
In addition, some campaigns,You are required to receive the point from mail that is sent from Rakuten mobile
And If you fail to pay monthly fee, You can’t receive campaign points.
This is a community for Rakuten Mobile users, so Rakuten Mobile employees will not be answering here.
Please contact Rakuten Mobile's English support desk.
English Support
0800-805-0805
Business hour : 9:00-5:00pm
（open 365 days）
*Inquiries regarding contract details and claims should be made by the contract holder themselves. For anyone else, please review the information here prior to making inquiries.
*The conversation might take place as a three-way call with you, our customer service staff, and the phone interpreter. (An interpretation is free of charge)
*Please note that we can only respond to inquiries in Japanese.
ミュートしたユーザーの投稿です。
投稿を表示What campaign did you submit when you apply Rakuten mobile contract?
You are required to call over 10sec by using Rakuten Link app in allmost campaigns for receiving campaign points until last day of next month.
In addition, some campaigns,You are required to receive the point from mail that is sent from Rakuten mobile
And If you fail to pay monthly fee, You can’t receive campaign points.
ミュートしたユーザーの投稿です。
投稿を表示This is a community for Rakuten Mobile users, so Rakuten Mobile employees will not be answering here.
Please contact Rakuten Mobile's English support desk.
English Support
0800-805-0805
Business hour : 9:00-5:00pm
（open 365 days）
*Inquiries regarding contract details and claims should be made by the contract holder themselves. For anyone else, please review the information here prior to making inquiries.
*The conversation might take place as a three-way call with you, our customer service staff, and the phone interpreter. (An interpretation is free of charge)
*Please note that we can only respond to inquiries in Japanese.